Timothy Carter

Chief Revenue Officer at SEO Company

Industry veteran Timothy Carter is SEO.co’s Chief Revenue Officer. Tim leads all revenue for the company and oversees all customer-facing teams for SEO (search engine optimization) – including sales, marketing & customer success.

He has spent more than 20 years in the world of SEO & Digital Marketing leading, building and scaling sales operations, helping companies increase revenue efficiency and drive growth from websites and sales teams.

When he’s not working, Tim enjoys playing a few rounds of disc golf, running, and spending time with his wife and family on the beach…preferably in Hawaii.

Over the years he’s written for publications like ForbesEntrepreneur, Marketing Land, Search Engine Journal, ReadWrite and other highly respected online publications. Connect with Tim on Linkedin & Twitter.

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How Much Can Keyword Stuffing Actually Hurt Your SEO?
Timothy Carter

Keyword Stuffing: The RIGHT Way to Keyword Stuff for SEO

99%+ of website shouldn’t even take stock in the idea that keyword stuffing will ever affect them. Why? Because we have tested thousands of sites and found that even sites with a keyword density of up to 12% can still rank VERY well in SERPs. Do you know what a keyword density of 12% looks like? It atrocious. But, it still works. The keyword stuffing that doesn’t work is when you shove your keywords in an invisible <div> tag. That’s when you get in trouble. Ask any professional SEO what they think of keyword stuffing as a strategy and they’ll tell you it’s obsolete, useless, or actively harmful for your brand. But just how harmful is it? What are the risks involved with keyword stuffing? Will search engines really punish you? Will your search rankings drop? What Qualifies as Keyword Stuffing According to Google’s own definition, keyword stuffing is …the practice of loading a webpage with keywords or numbers in an attempt to manipulate a site’s ranking in Google search results. Google goes on to explain that these instances often appear in a list or group, in a context that makes no sense for them, or repeated an inappropriate number of times. There is no hard parameter the number of times you use a keyword on a given page to qualify it as keyword stuffing. Because Google’s ranking algorithm works at least partially based on the context of various pages, it’s almost impossible to empirically tell. Instead, you’ll have to use your best judgment. If you read a keyword-containing phrase and it sounds “weird” or “off” to you, that’s a good indication that you’ve “stuffed” it into a place it doesn’t belong. In order to make sure you’re are not keyword stuffing, we suggest you check out our guide to keyword density in SEO. Keyword Stuff Has Been Dead for a Long Time To understand why keyword stuffing is harmful in the first place, you have to understand the world of semantic search, which boils down to two important Google updates. The depth of keyword research, length of material, subject of material, detail, wording, and accuracy are all taken into consideration (among other factors). Sites with “fluff” content or content that isn’t relevant or useful are penalized, while sites with more valuable, well-written content are rewarded. Keyword-stuffed content naturally reads as unnatural and non-useful, making it rank lower than its contemporaries. How Keyword Stuffing Hurts You Now that you know what keyword stuffing is and why it can hurt you, we can take a look at exactly how keyword stuffing can hurt you. I’ve already mentioned that it can lower the rank for the page or site in question, but how much? Direct penalties. You won’t be blacklisted for stuffing a few keywords onto a page, but your content quality will be graded against how naturally written and useful it is. The more you keyword stuff, the lower quality content you’ll be deemed to have, and the lower your ranks will sink—eventually to the bottom. User experience factors. Keyword stuffing isn’t just bad for Google’s crawlers. If a user reads content on your site stuffed with keywords, they’ll end up with a bad impression of your brand. That’s potentially lost business even if you manage to attract traffic. Lost potential. Inbound links are a necessity for building rank, but people only link to valuable content. If yours is keyword-stuffed, you won’t be able to build the backlinks, and your progress will stagnate. When combined, these effects of keyword stuffing have a cumulatively devastating effect on the ranking of your website. You won’t end up on Google’s blacklist, and a few simple content edits should be enough to reverse your momentum, but keyword stuffing will still stifle your progress almost completely for as long as you continue to abuse it. Why Keywords Are Still Valuable With all that said, “keywords” as a concept are still valuable—they’ve just evolved as a form of understanding your users. Rather than selecting a handful of specifically phrased keywords to hammer into your content at every turn, in the modern world, you’ll want to find subjects that your average user might like to read about or search for, and build content topics around those subjects. If you’re sufficiently detailed, and you focus on answering user questions completely, you’ll naturally use the type of language Google wants to see in its evaluative processes, and you’ll naturally rank for those queries. It’s also important to use keyword identifiers for your brand and company in the page titles of your site, so Google understands who you are—the trick is to avoid too much repetition or any situation that might make a user grimace. Again, if it sounds like something a person would say naturally in a conversation, you’re probably in the clear. Doesn’t SEO manipulate rankings? While it’s not advised to manipulate search rankings, that’s a fine line to walk with SEO because the purpose of optimizing your website and content is literally to get your web pages ranking higher in the search engine results pages. To increase your page’s ranking, you’ll need to do things that look like they’re designed to manipulate rankings. However, when you use keywords appropriately with informative content, it’s not technically manipulation. What you need to do is focus on providing value to your visitors and you’ll find the sweet spot for keyword optimization. When you create rich content that uses keywords properly, even when you stuff keywords into your content, you’re not creating a negative user experience. Informative content that utilizes specific phrases doesn’t count as keyword stuffing. Genuine keyword stuffing, on the other hand, does create a negative user experience. Filling pages with keywords just to get on the first page of the SERPs will annoy your visitors and reputable sites don’t use this practice. In the early days, this was the norm, but search engines wised up to this practice and while keywords are still important, you can’t rank a

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SEO Outsourcing: Pros & Cons of Outsourcing Your SEO
Timothy Carter

SEO Outsourcing: Pros & Cons of Outsourcing Your SEO

If you’ve tried your hand at search engine optimization (SEO) for your clients but you haven’t quite gotten the results you wanted, or if you find your agency strapped for resources, you might consider outsourcing your client’s SEO. Outsourcing SEO can help you and your clients in many ways. Successful search engine optimization requires implementing a specific strategy, and if your in house team doesn’t have much experience, an SEO outsourcing company can get you the results your clients want. Every SEO firm is unique in terms of service, experience, and price, so if you want the best possible results for your budget, it’s important to understand why outsourcing SEO is beneficial, and what types of firms tend to see the most success. Throughout this guide, we’ll help you understand the main motivations for outsourcing your client’s SEO, the considering factors for choosing an SEO company, and best practices for working with a firm moving forward. The Basics of SEO Outsourcing Source: Omnicore The premise of SEO service outsourcing is simple. You’ll work with a third party to get access to SEO services on your client’s behalf. This agency will use search engine optimization best practices to optimize your client’s site, write new content, and build links to help your clients earn higher search engine rankings and get more organic search traffic. Depending on the agency or individual you’re working with, different services may be available. Often, SEO outsourcing services can provide you with more than your in house SEO team. In most cases, these services will be white labelled meaning your agency can take credit for the work and present all information to your clients with your own branding. Most of the time, agencies outsource SEO with one of two main options: Independent contractors/freelancers. Hiring independent contractors for search engine optimization can have its advantages. You can assemble your own team of specialists with varying levels of SEO expertise. Outsourcing SEO work to contractors can save money in most cases. You can also provide more overarching direction. But at the same time, independent contractors with SEO expertise can be hard to find, and they tend to be less reliable. Additionally, you won’t have much help with the high-level strategic direction of your campaigns. SEO companies/agencies. A better option is to work with an SEO company or agency. These organizations exist purely to provide outsource SEO services, and they tend to have access to a robust number of resources, including specialists in many areas related to SEO. These companies are true SEO experts. You’ll pay a bit more to work with an SEO agency, but it’s well worth the money to get access to their expertise, reliability, and resources. Especially if you have multiple clients who need SEO. The Benefits of Outsourcing Your Client’s SEO Now, the obvious question: what’s the benefit of outsourcing SEO? There are actually many different benefits to outsourcing SEO, assuming you’re working with a quality SEO provider. Save time. First, when you outsource SEO services you’ll save time. This is a great benefit when you’re working with multiple clients. You won’t have to follow tedious steps like spending hours on keyword research, nor will you need to invest as much time in strategic planning to execute a complex SEO process. When you outsource SEO, you can focus on customer service and providing services in other areas. Save money. Outsourcing SEO will cost you money, but don’t forget about the money you’re saving—by hiring an SEO agency, you can avoid hiring a full-time in house team, and spend fewer man-hours on each client campaign. Ultimately, many providers end up saving money by outsourcing SEO work. Get better results. Outsourcing SEO gets better results. Your outsourcing partner is an expert in SEO, so it’s likely that outsourcing will get you better results. Your client will climb rankings faster, get more organic traffic, and earn greater brand visibility. This is one of the best benefits of outsourcing SEO because it validates your status as an SEO specialist. Offer more services. If your organization is limited in the range or volume of services it can offer, outsourcing SEO is the best way to expand your offerings. You can offer your existing clients more support and make a better pitch to new clients in the future. Also, SEO outsourcing companies often have access to more SEO tools that can help with conversion optimization and other SEO efforts. In other words, you’ll be providing comprehensive SEO services to your clients. Skip training and education. Succeeding in SEO requires you to constantly train and educate yourself. You’ll need to familiarize yourself with the latest Google updates and the latest white hat SEO trends and keep improving your technical skills. While it’s still a good idea to do this to some extent, outsourcing SEO allows you to push this burden onto a third-party SEO expert. Free up internal resources. If an SEO outsourcing agency is handling the bulk of your SEO campaign, you can free up your internal resources to focus on other responsibilities. That could mean managing an internal digital marketing campaign or working on other important matters. This is why outsourcing SEO can be an excellent part of scaling your business. Get access to better reporting. Many SEO providers struggle to provide adequate reporting to their clients, but reporting is a critical component in the SEO process. They aren’t sure what metrics to report, or find it difficult to put together consistent report documentation. When you outsource the work, your SEO expert partner will be responsible for generating and distributing these reports. Outsourcing SEO doesn’t mean you’re not responsible to your clients for results, but you won’t have to do the work. See faster progress. Though not a guarantee, in many cases, you’ll see much faster progress when working with a white hat SEO outsourcing agency. When outsourcing SEO, you’ll have access to more resources and more expertise, so there are fewer errors and less troubleshooting to deal with. Collaborate

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How to Perform Content Marketing Research
Timothy Carter

Content Research: How to Perform Content Marketing Research

Topic research follows similar lines as keyword research, but it demands a closer focus on user behavior and content trends than search trends, specifically. For this reason alone, topic research should be treated as a separate entity. So far, keyword research has been executable and valuable for a standalone SEO campaign, but topic research can benefit you in far more areas; your content campaign, social media marketing campaign, and customer retention strategies can all benefit more from topic research. There’s some overlap, because both keyword and topic research are designed to bring people to your site, but topic research has a greater likelihood of keeping people on your site. From a pure customer acquisition perspective, topic research can help you take advantage of the semantic search that Google has been using since it launched its Hummingbird algorithm. Because one-to-one keyword matching can’t guarantee that keyword inclusion will help you rise for specific keyword queries, topic research helps you understand—and meet—user needs, essentially getting in front of more people out of necessity. As an illustrative example, take the search phrase “garbage disposal is broken.” Google interprets this phrase semantically, understanding that your garbage disposal is not working, and provides content that doesn’t contain these exact keywords (i.e., “How to Fix a Garbage Disposal”), but does interpret and address your need. Topic research helps you find and solve these user needs. Factors for Success The factors for success in a topic are slightly different than the success factors for keyword research, because you’re after a qualitative user experience rather than quantitative benefits. Interest. The first major factor is interest. Your users need to have a vested interest in the topics you produce. What does that mean for your brand? There are a few fundamentals, but ultimately every brand and every audience will have a different answer. For example, one of the most important qualities of “interesting” content is that it’s unique. Your topics can’t be ones that competitors have already covered. You can publish new versions, or different angles, or follow-ups, but it needs to be original. Beyond that, you’ll have to rely on what you know about your demographics, including their wants or needs. Value. Another important factor is value, and oftentimes this translates to practicality. Your topics should serve some kind of function for your users, giving them instructions they need in a certain situation, or information they need to consider some broader ideas. How-to articles and tutorials are exceptionally popular, but remember, these need to be unique. Also keep in mind that your topics don’t have to be practical to be valuable—the best example of non-practical, valuable content is entertaining content, though obviously this won’t work for just any brand. Timeliness. Unlike the interest and value factors, timeliness isn’t an absolute necessity, but it can be helpful. New topics, such as those covering a recent event or update in your industry, tend to be highly popular in the first few days and weeks after their release. Trending topics can also be taken advantage of for additional search visibility. However, “new” topics and appropriately timed topics shouldn’t make up the entirety of your focus; you’ll also need “evergreen” topics that will presumably stay relevant indefinitely. Balancing your topic spread between these two types of content timeliness will give you the widest possible spread, helping you take advantage of news topics without sacrificing the longevity of your campaign. Catchiness. Again, this isn’t a necessity, but it helps if you find topics that are “catchy”—that is to say, topics that have a high likelihood of getting shared or going viral. Content pieces that are shared virally tend to attract far more backlinks, helping them earn more authority and rank even higher for your SEO campaign. A major factor for catchiness is uniqueness, which you’ve hopefully already covered in the “interest” category. Beyond that, you need some kind of emotional “hook,” such as something surprising, or something otherwise emotionally charged. Phase I: Market research When you first start the topic research process, you’ll need to dig deep to gain a thorough understanding of the types of people who will be viewing your content. Remember, keyword research allows you to be more quantitative in your approach, calculating things like competition and search volume, but topic research demands a more qualitative approach, forcing you to understand the hows and whys of customer interaction with your material. Buyer personas. One of the best ways to start is by developing specific “buyer personas” that represent the main demographics you intend to target with your content. Rather than making assumptions or guesses about your audience’s needs, this method will force you to sketch out a portrait of your “average” customer, including their basic information, disposition, interests, family life, professional life, wants and needs. Treat it like you’re developing a fictional character, and interview some of your existing customers to get a better feel for who you’re working with. If you need a good template to build your buyer personas, Hubspot has a great one. (Image Source: Hubspot) Buying cycle. In addition to buyer personas, you’ll need to get a better understanding for the buying cycle of your average customer. What are your customers thinking when they first start the research process? Where do their interests turn as they become more familiar with your brand? You can use this information in several ways in the course of your topic research. For example, if you want to specialize in one area—such as finalizing potential customers already familiar with your brand, or merely increasing brand familiarity among people unfamiliar with your brand—you can do so by favoring those topics. You can also opt for a more homogenous blend of different target topics. Social listening. Social listening will help you kill multiple birds with one stone. The basic idea is to “plug in” to social media channels to find out what your key demographics are talking about—what topics they seem to be sharing, what keywords they seem to be including in

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Why Is SEO So Expensive?
Timothy Carter

Why Is SEO So Expensive?

Quality SEO is not cheap. If you’re in the market for search engine optimization (SEO) services, you might be surprised at the quotes you receive. Thousands of dollars a month (or more) to get your site to rank higher in Google search results? It might seem excessive, but there are some important reasons why SEO is so expensive. Once you learn them, you’ll understand exactly what it is you’re paying for. Cheap SEO vs. Expensive SEO First, let’s openly acknowledge that there are cheap SEO agencies out there—but be warned. When SEO agencies offer unbelievably low prices, it’s probably for a reason. They might outsource content to non-native speakers, reducing the fluidity and value of the finished work. They might engage in link schemes meant for fast, but unsustainable results. Or they might not have much experience or resources to back their work. In other words, they’re low quality. When SEO is expensive, it’s usually because of the time and effort necessary to achieve high-quality work. Time and Effort What do we mean by that? SEO involves many separate components, including: Keyword research. Site analysis. Onsite optimization and technical SEO. Onsite content writing. Offsite content writing and link building. Measurement and analysis. Some of these steps only take a few hours, and represent a one-time effort to improve your site, but most of these efforts require ongoing, time-intensive work. Take, for example, onsite content. For a blog post to be effective for SEO, it needs to be sufficiently detailed (at least 1,000 words, if not several thousand). It should be well-researched and provide original thoughts. It needs to be structured and formatted efficiently, with plenty of internal and external links, and it should include just the right amount of relevant keywords and phrases. Even for an experienced writer, this could take hours of work per post, and if you’re outsourcing multiple posts per month (or per week for a more intensive campaign), that can add up quickly. Good content creators demand an understandably high hourly rate—and you’ll also need to account for the work in editing, publishing, and distributing that post. Link building with offsite content is even more time intensive. The best way to build links (which are practically necessary to rank in search engines) is with the help of high-quality, audience-centric external guest posts. Not only will you need to consider the time and effort needed to develop the content necessary for the guest posts, you’ll also need to consider the effort it takes to initiate and maintain relationships with top publishers. Some link building agencies’ relationships with top publishers have taken years to blossom. Any experienced SEO will tell you that the on-going cost of link building is the single biggest expense in any SEO campaign.  If you want to take advantage of an SEO campaign, your choices are either to work with a specialist agency and pay the high rates, or try to do everything yourself. And if you do everything yourself, it will take you years to fully ramp up—and countless (likely inefficient) hours to keep your strategy going. Built-in Losses SEO campaigns are tricky. If you’re going your own way, you’ll likely discover dozens of tactics that don’t work (or actively work against you) before you settle on the right combination. This can cost you tons of time and money. By contrast, if you’re working with a reputable agency, they’ll go out of their way to make sure you get your money’s worth. If a guest post gets rejected by a publisher (as is common for discerning, high-authority outlets), they’ll replace it. If you’re not seeing results in line with expectations, they’ll build extra links or improve your onsite optimization to make up for it. These are a form of expected losses, and they’re typically “built into” SEO pricing. The Changing Landscape It’s a bit of a cliché to say that SEO is both an art and a science, but it is. There’s no simple mathematical formula you can apply to every site and get it to rank higher; if there were, everyone would be learning and using it. You can’t learn SEO the same way you learn to change a tire, because every site is different and the landscape is always changing. A true SEO expert understands the fleeting and diverse nature of the industry. Each client will require a different combination of tactics, and some trial and error to figure things out. And if Google comes out with a major algorithm change in the middle of a campaign, they’ll need to react quickly and appropriately to accommodate it. Again, these needs increase the time and expertise demands for SEO agencies. Only experienced SEO strategists can manage campaigns successfully, and that experience comes with a price tag. Additionally, you’ll need lots of tweaking before you get results; this is all built into the price. ROI and Short-Term Bias via GIPHY We also need to consider the return on investment (ROI) of SEO, and how it distorts our vision of what counts as “reasonable” SEO prices. SEO is a long-term strategy whose ROI increases noticeably over time. Almost every asset you create for SEO, including blogs, onsite changes, and links, is permanent, and will continue returning value to you indefinitely. If you pay for only a month of SEO services, at $5,000, you’ll gain infrastructure and assets that could continue rewarding you for the entire lifespan of your business. Additionally, as your online reputation grows, you’ll gain access to bigger and better gains. For example, blog posts with effective calls-to-action (CTAs) are 10 times more effective when you’re generating 10 times as much traffic. If you pay $300 for a post and it yields 1 conversion that nets you $300, you’re barely breaking even. With 10 conversions, you’ll net $3,000—even though the blog post still costs $300. The real value of SEO is in its long-term potential, so initially, SEO prices seem unnaturally high. Your ROI in the first two or three months

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How to Use Fake News to Your Advantage in SEO
Timothy Carter

How to Use Fake News to Your Advantage in SEO

Fake news is just what it sounds like—(often intentionally) misleading articles with inaccurate facts, missing details, and other flaws that render them unreliable. Despite this, they’re presented as factually accurate, and because of this, they have tremendous destructive power. It’s worse than clickbait titles whose MO is simply to drive eyeballs, fake new is factually inaccurate. Fake news first came to light in the aftermath of the Presidential election of 2016, when it was revealed just how many fake news stories circulated to members of each political party. However, fake news highlights was likely a major problem long before this—and it continues to be a problem today. We all recognize fake news or false news as a bad thing. Whether it’s a tool used to manipulate people, the byproduct of lazy journalism, or part of a grand conspiracy for political influence, its negative consequences are hard to overstate. But what is the role of fake news as it relates to SEO? Can fake news impact your SEO rankings? Can you use fake news to your advantage in some way? Google and the History of Fake News Let’s start by examining the history of tackle fake news, and how that history ties into Google. Google has always wanted to provide news stories to the general public. Even in its early stages of development, you could search for a topic and see a range of news stories listed in Google’s “News” section. This was a valuable informational tool, and it added to Google’s trustworthiness in the eyes of users. Around 2014, Google made significant changes to its “In the News” section, pulling in articles from a wide range of different sources, including social media literacy sites like Facebook and Reddit. With the benefit of hindsight, you already understand that this was a flawed decision. The internet is essentially an open forum where anyone can write a story and popularize it on social media accounts—regardless of inherent accuracy. As you might imagine, this led to some interesting results in the “news” section. Google immediately attempted to correct this error in part by renaming its “false news” section to “Top Stories” (although this was never stated as their official motivation for the change). At the very least, this lent some plausible deniability to the situation; a “fake story” is much better perceived than “fake news.” There is significant debate as to how much responsibility should be taken by Google, Facebook, and other tech giants to control fake news. Obviously, a fake news or false news story circulating at the top of the search engine results pages (SERPs) can do a lot of damage. But should Google step in and do something about it? On one hand, Google is just an algorithm fueled by user actions and authoritative measurements (like the number of links pointing to a source). In this dimension, it’s about as neutral as it can get. And if Google decides to actively manage stories, we’ll have a new problem; Google’s bias affecting news visibility and search results. On the other hand, algorithms are relatively easy to manipulate. This was proven in the wake of the 2016 election, where more than 20 fake news stories handily outperformed “real” news (at least in terms of user engagements). Surely, Google should take at least some measures to filter out fake news, right? There are some of you reading the heightened engagements associated with fake news who think this could be a valuable opportunity; you’re right. We’ll touch on that more in a future section. For now, hang on. Suffice it to say, Google took this constructive criticism and has since taken more advanced measures to guard against fake news. Fact Checking and Google’s Motivation Let’s be clear. Despite it’s “don’t be evil” founding philosophy, Google isn’t inherently altruistic. It’s a for-profit company and its primary motivation is making money. To make money, it must generate ad clicks. To get Google Ad clicks, it needs a lot of traffic. And at the bottom of this motivation funnel, to get traffic, it needs to be trusted. Google’s motivation in filtering out fake news is to increase public opinion or public trust. In line with this motivation, it took a couple of important actions. First, Google added new “fact checking” systems to its search engine and News results. Only reputable, vetted sources are included in its roundup of news organizations or News stories. Additionally, some stories in some regions have a “fact check” label, which identifies disputed claims and supports controversial claims with evidence from third-party sites. These are designed to improve user awareness and knowledge, while simultaneously making the News section seem more credible. Second, Google (along with other major tech social media platforms and media outlets) cracked down on known sources of fake news. While stating a controversial opinion and even outright lying aren’t a direct violation of Google’s terms of service, spammy and low-quality content are violations of those terms. In line with these quality standards, Google has been known to penalize, derank, and sometimes even delist known fake news sites from its search results. How can this possibly benefit your SEO strategy? We’re getting there. What Is Fake News Exactly? One important consideration in any discussion on fake news is the fact that “fake news” isn’t always “fake”—per se. For example, is fake news any story that isn’t completely accurate? In many cases, facts aren’t known, and in other cases, facts change over time. With the COVID-19 pandemic, our initial assumptions and findings quickly became irrelevant in favor of new data and knowledge; are the initial stories fake news despite being based on the best scientific knowledge we had at the time? Is fake news any story that has an intention to persuade someone? If so, the entire mainstream media literacy is guilty of fake news in one form or another. Opinion pieces are both common and valuable, and we shouldn’t be restricting their publication or accessibility. And almost any news story is bound

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How to Generate and Manage Top-of-Funnel Leads
Timothy Carter

How to Generate, Manage and Close Top-of-The-Funnel Leads

Your product or service is worthless without a steady flow of people who are willing and able to buy it. In other words, you need leads. And you need lots of them…indefinitely. But it’s rare that you’ll engage with a customer who is ready to buy the first time they hear about your product. Typically, you have to let them gently slide down the sales funnel. And though a bottom-of-the-funnel (BOFL) lead is the most fun kind of lead, almost every BOFL starts as a TOFL, or top-of-the-funnel lead. By learning how to generate and manage these leads, you can accelerate your results. Quick Funnel Primer There seems to be a common misconception among business owners and entrepreneurs about what a lead is. You probably have a pretty decent idea of what actually constitutes a lead, but before we dig into lead generation too deeply, let’s clear the air. A random Facebook user who sees your post in their news feed is not a lead. The person driving by your store is not a lead. Your second cousin’s best friend is not a lead. Each of these people can become a lead…but they’re not leads simply because of proximity. A lead is someone who takes action and interacts with your brand in some capacity. The random Facebook user becomes a lead when he clicks on your post, visits your website, and downloads your ebook. The person driving by your store becomes a lead when she parks the car, enters the store, and begins talking to one of your salespeople. Your second cousin’s best friend becomes a lead when he picks up the phone and calls you to request a quote. In other words, awareness doesn’t make a lead. When someone engages with your business, they can officially be considered a lead. To further clarify this, let’s look at the classic marketing funnel. As you know, a marketing funnel starts with awareness and then moves through the states of interest and action before ultimately (hopefully) resulting in a sale. The problem is that most businesses assume someone becomes a lead in the awareness stage. And while you definitely need people to start in the awareness stage, these are not leads. They’re just people who know you exist. Many of these people will never become leads, no matter what you do. (Take your mother-in-law, for example. She knows your business exists, but she’s not ever going to buy anything from you. She’s not your target market!) The key to a successful marketing funnel is to make as many people aware of your business as possible, but to then identify and focus on the ones who slip into the second state: interest. It’s at the interest stage of the funnel that a person becomes a lead. This is a true TOFL. TL;DR: You need awareness in order to fill your funnel with potential customers, but a person only becomes a lead when they have a genuine interest. If you can start out with a lot of people who are interested, the rest of your funnel becomes more productive. 5 Tips for Generating Top-of-Funnel Leads Generating TOFL requires two parts: (1) Creating awareness, and (2) Qualifying which of the “aware” group is interested. Keeping this in mind, let’s explore a few tips for generating high-quality TOFL that can ultimately be converted into customers further down the funnel. 1. Create Valuable Content Content is your currency. In today’s online world, you need lots of quality content to generate awareness and nurture people into leads (and ultimately into customers). More specifically, you need content that adds actual value to the reader. Generic, salesy copy isn’t going to do much for you at the top of the funnel. You need to give away value so that people have something to sink their teeth into. Examples of high-value, actionable content include: How-to articles. Any piece of content that shows your ideal reader how to accomplish something is considered a value-add. If people walk away smarter or more capable than when they started reading, that’s a win. They’ll come back for more (and feel indebted to your brand for the value you’ve added). Research and data. Have you run a study, survey, or focus group and discovered interesting insights that your reader may find valuable? A report on this information can be an excellent on-ramp and trust-builder. This is more than just simple SEO keyword research. It involves in-depth articles that show the depth and breadth of your knowledge of the subject matter. Courses/webinars. Most businesses sell courses as products and/or use webinars to sell products. But you can create a ton of value by using these as pure education plays. People are so pre-conditioned to expect the hard sell at the end, that they’ll be pleasantly surprised when there’s no “sell.” (You can still offer a CTA, but keep it light.) The important thing to remember with content is that quality is always more important than quantity. You’re better off creating three to five exceptional pieces of content to feed your funnel than generating a dozen flimsy blog posts each week. 2. Expand Your Reach With Link Building Even with the best content, most brands struggle to reach enough people to fill their funnels. The key is to expand your reach. And if there’s one sure-fire, sustainable way to do this, it’s via link building. Link building is the process of acquiring inbound links to your website from authoritative publishers, websites, and domains. This can be done via any number of approaches, but is most effectively accomplished through guest blogging. 3. Go Live on Social With all of the noise that exists on platforms like Facebook and Instagram, it can be really difficult to cut through the junk and connect with people. If you’re pushing out traditional posts and nobody interacts with the content in the first 15 minutes, you’re going to struggle to gain traction. One of the top ways to rise above the social “riff-raff”

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