Content Marketing ROI: How to Measure Your Content Marketing Campaign Performance
You’ve got a content marketing strategy, but is it working? If you want to be a successful content marketer, it’s not enough to do what you think is effective—you need to objectively measure whether what you’re doing is effective or not, and then take the appropriate corrective actions. Many marketers don’t understand what’s necessary in measuring and analyzing a content marketing campaign—and even if they do, they may have trouble interpreting the data. In this guide to content marketing ROI, you’ll learn the potential payoff of a content marketing campaign. What Works in Online Marketing survey, 40% of SEO agency respondents (114 out of 284) indicated that they were not sure about their content marketing ROI from on-site content marketing efforts, and 43% (123 out of 289) weren’t sure about content marketing ROI from their off-site efforts. Clearly, many marketers find it challenging to measure content marketing ROI from their content marketing efforts. When you’re first starting out, measurement and analysis can be intimidating, but data measurement and analysis are objective and complex. I’ve written this guide to help you better understand the importance of measurement and analysis—and how to do it effectively for your content marketing campaign. What is Content Marketing ROI? First, let’s define ROI—it’s an acronym that stands for “return on investment,” and most marketers will tell you it’s one of, if not the most important metric you need to know to determine your campaign’s effectiveness (in content or for any other strategy). If your content marketingROI is positive, you’re doing something right – keep working to improve it. If your content marketing ROI is negative, you know that something isn’t working and it needs to change. There are a few problems with ROI when it comes to content marketing, however: Content affects many areas. One of the reasons why content marketing is so powerful in the first place is because it doesn’t rest alone in any one area. It affects your domain authority and the amount of virtual real estate your website has, it facilitates social media marketing and email campaigns, and can be used for countless other channels—it can even be used for client retention in addition to or instead of client acquisition. Not all content effects are easy to measure. Some content benefits are terribly difficult to quantify. An increase in brand reputation can increase your conversion rates and may push users further along the buy cycle when they get to your site, but you can’t quantify these things with any degree of certainty. It’s a slow building strategy. It takes a long time to see the true benefits from content marketing. As you grow your strategy from nothing, you’ll almost certainly start with a neutral or negative content marketing ROI, which can only become positive after months or even years of effort. Despite these weaknesses, understanding your content marketing ROI as well as possible is crucial, so I still highly encourage you to keep it as one of your top priorities for gauging campaign success. Bonus: We released a separate article outlining how to compute your SEO ROI. Why Measuring Content Marketing ROI is Important Before I dig into the details of measurement and analysis, I want to explain the importance of analysis in the first place. Why is this phase of the process so important to the success and health of your content marketing initiative? Setting and Measuring Goals First, analysis can help you define, set, and eventually measure your content and goals. Defining success. There are many possible types of goals your brand can set for its content marketing campaign, and there’s no “right” or “wrong” way to go about it. For example, you could focus exclusively on building a better reputation for your brand, and work on getting featured in high-authority publishers. Or, you could focus on customer retention and drive your efforts toward your help and support content. You could focus more on generating traffic, or getting more conversions, or just reaching a wider social audience so you can attract more followers. How can analysis help you figure out what SEO goals you want to set? When you’re first starting out, most of your goals will be speculative, or based on preliminary forms of research like market research or competitive research. But once you get rolling, you’ll have access to far more in-depth and brand-specific pools of data, which can tell you exactly how your content and SEO is performing. Here, you’ll be able to see where your strengths and weaknesses are; for example, if you see that your conversion rates are at an all-time high, but your traffic is lackluster, you can adjust your goals to focus on attracting more traffic. You’ll also have a baseline for comparison here; if you know you’re getting 1,000 website visitors a month with your current strategy, 1,200 next month is a pretty realistic target. Goal criteria. When you’re setting goals to measure and analyze, you’ll want to keep some important criteria in mind. The SMART criteria is always a good standby here, even though there’s some variability in what “SMART” can actually stand for (Wikipedia says they stand for specific, measurable, achievable, relevance, and time-bound). Your goals should be specific, so you can have an objectively comparable number for your data. They should be measurable, obviously, so make sure your goals are relevant to something you can measure in your analytics platforms. Make them achievable and relevant, so they’re actually going to matter for your brand, and set a limit when it comes to timing (give yourself at least a month to make any kind of meaningful progress). Once you know your goals, you can establish what you’re actually going to measure when it comes to content marketing ROI—and how you’re going to measure it. Ongoing development. Remember that the process of setting and achieving goals is an ongoing one. It’s something that should be revisited, modified, and adjusted as you gather more information about your campaign. For example, you