Digital Marketing Services: A Comprehensive Guide for 2025
Consider this digital marketing guide an overview of marketing and how all of the dozens of little puzzle pieces fit together to create a cohesive tapestry that reaches your ideal customers and convinces them to buy from you. Take what you learn in this digital marketing guide and apply just one thing right away. Then, as you build momentum in your digital marketing execution, you can add to it. And before you know it…well, you’ll be executing (as an expert) on your own digital marketing strategy. Digital marketing is so much more than just SEO and content. That’s one of the reasons, we have expanded our service offerings through the acquisition of Marketer.co and PPC.co, where we providing leading digital marketing agency services to some of the world’s most well-recognized online brands (shameless plug). As you read this guide, consider all the ways you can improve your digital marketing strategy this year and beyond! Let’s dive in. What is Digital Marketing? Let’s start with the very first question most people think, but are afraid to ask (for fear of looking foolish): What is digital marketing? If you ask a dozen people in the industry this question, you’ll get a dozen answers. And, to be honest, most of them are a little stuffy, academic, and vague. Take HubSpot, for example. Their definition goes like this: Digital marketing encompasses all digital marketing efforts that use an electronic device or the internet. Businesses leverage digital marketing channels such as search engines, social media, email, and other websites to connect with current and prospective customers. Okay, that gives us a little information, but it still leaves you thinking, so what? In short, digital marketing campaigns are: …any form of marketing products or services that involves electronic devices. That’s catchy and easy to remember, but still sounds like it was written for a Marketing 101 class in 2007. The American Marketing Association merely regurgitates what everyone else is already saying: Digital marketing is the use of the Internet, mobile devices, social media marketing, search engines, and other digital marketing channels to reach consumers. Some online marketing experts consider digital marketing to be an entirely new endeavor that requires a new way of approaching customers and new ways of understanding how potential customers behave compared to traditional online marketing. While there’s no such thing as a perfect definition – particularly for a field that’s evolving more than traditional marketing – we don’t feel as if any of these are fully indicative of what digital marketing is and why it matters. They aren’t compelling enough to acquaint people with the reality of what we’re doing. So while there are elements of truth to each of the definitions above, here’s the definition we’re going with: Digital marketing is the process of leveraging online mediums – such as websites, email, marketing automation and social media marketing- to strategically reach the right people at the right time with the right message, all in an effort to increase brand awareness and ultimately convert these individuals into customers who go on to become loyal and raving fans. A bit wordy? Yeah, probably so. But it cuts straight to the heart of what digital marketing is and why it matters. Digital marketing isn’t about using electronic devices to reach people. It’s about utilizing the power of the internet to deliver a cohesive message that moves people through a journey over time. And if you do that with consistency, you’ll win big in the business world. Why is Digital Marketing Important? We’ve already touched on this some in our definition of digital marketing, but let’s go even deeper. Here are a few specific reasons why digital marketing is so important for brands of all sizes: Digital marketing personifies your brand The first thing that digital marketing does is clarify and personify your brand. You already know what your company is about, but the marketplace does not. By investing in digital marketing, you’re able to share your story in a way that brings your brand to life. It makes you relatable and engaging. And in this sense, it magnetizes people to your brand. In the later stages of your digital marketing strategy, a personified brand can help you in many different ways. In addition to having more loyal fans and more engaged prospects, you’ll have an improved foundation you can use for customer support, social media channels, and other interactions with your base. Digital marketing creates brand awareness Speaking of magnetizing, digital marketing is all about creating awareness and understanding. Think of it as the PR arm of your business, reaching out to the marketplace and telling them, Hey…over here! Without digital marketing, you’re totally reliant on word of mouth marketing and other elements that are outside of your control. When internet users and even potential customers are more aware of your brand, and when they have a better understanding of your brand, they’ll be much more likely to turn to you when they have a need you can solve. Admittedly, building brand awareness can be a slow process. It’s hard to build brand recognition, and even harder to build familiarity and a good reputation, but the upfront effort is worth it if it means achieving a more dominant competitive position. Somebody is going to tell your story online. A digital marketing strategy makes sure it’s you (not the competition or misinformed customers) that’s telling that story across all online channels, including websites, news outlets and social media. Digital marketing streamlines the buyer journey We often think of a buyer’s journey as happening along a simple one-way continuum. But the truth is that today’s buyer’s journey with various digital marketing channels is more like a pile of spaghetti noodles. People zig and they zag. They get distracted and lost. For example, a potential customer may learn about the problem they’re facing, but refuse to take action on it. They might sit on the problem for months before delving into research on how to solve